1. Introduction

Wolf Academy ("we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

We collect information necessary for the operation of our rugby league academy. This may include:

• Personal & Contact Information: Player and parent/guardian names, dates of birth, addresses, email addresses, and phone numbers.
• Player Profile Information: NRL ID, previous clubs, team history, playing position, and physical data (height, weight).
• Health Information: Medical conditions, allergies, injury history, and emergency contact details to ensure player safety.
• Payment Information: We use a third-party payment processor (Stripe) to handle payments. We do not store your full credit card details on our servers.
• Performance Data: Training attendance, performance metrics, coach feedback, and development reports.
• Media: Photographs and video footage from training and events, as outlined in our Terms & Conditions.
• Technical Data: Website and app usage data, IP addresses, and browser information collected through tools like Google Tag Manager.

3. How We Use Your Information

Your information is used for the following purposes:

• To process enrolments and manage player placements.
• To deliver our coaching programs and track athlete development.
• To communicate with you about schedules, events, payments, and other academy-related matters.
• To ensure the health and safety of our athletes.
• To process fees and manage billing.
• For internal administrative, marketing, and planning requirements.
• To comply with legal obligations.

4. Disclosure of Information

We will only disclose your personal information in the following circumstances:

• To Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors (Stripe), email services (Resend), and cloud hosting providers. These providers are contractually bound to protect your information.
• For Medical Emergencies: To medical personnel in the event of an emergency.
• As Required by Law: If required by a court order, law enforcement agency, or other legal process.
• With Your Consent: For any other purpose to which you have consented.

We do not sell or trade your personal information to third parties.

5. Data Security & Storage

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Information is stored on secure servers, and we use a combination of physical and electronic security measures. Data may be stored with reputable third-party providers located in Australia or overseas.

6. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request its correction. You can update most of your details directly through your user profile in our app. For other requests, please contact us directly.

7. Media and Promotional Activities

As per our Terms & Conditions, we may use photos and videos from academy activities for promotional purposes. You may opt-out of this by providing written notice. Please refer to the Terms & Conditions for full details.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and app. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at:

Email: support@wolf-academy.au